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Remote locations are excluded from our free shipping. ALL ORDERS TO NL MUST CHOOSE SHIPPING
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
DeskJet 3070A All-in-One, DeskJet 3520 e-All-in-One, DeskJet 3521 e-All-in-One, DeskJet 3522 e-All-in-One, DeskJet 3526 e-All-in-One, Deskjet 3524 e-All-in-One, OfficeJet 4610 All-in-One, OfficeJet 4612 All-in-One, OfficeJet 4620 e-All-in-One, OfficeJet 4622 e-All-in-One, PhotoSmart 5510 e-All-in-One, PhotoSmart 5511 e-All-in-One, PhotoSmart 5511 e-All-in-One - B111j, PhotoSmart 5514 e-All-in-One, PhotoSmart 5515 e-All-in-One, PhotoSmart 5520 e-All-in-One, PhotoSmart 5522 e-All-in-One, PhotoSmart 5524 e-All-in-One, PhotoSmart 5525 e-All-in-One, PhotoSmart 6510 e-All-in-One, PhotoSmart 6512 e-All-in-One, PhotoSmart 6515 e-All-in-One, PhotoSmart 6515 e-All-in-One - B211a (CQ762A), PhotoSmart 6520 e-All-in-One, PhotoSmart 6525 e-All-in-One, PhotoSmart 7510 e-All-in-One, PhotoSmart 7515 e-All-in-One, PhotoSmart 7520 e-All-in-One, PhotoSmart 7525 e-All-in-one, PhotoSmart B109a, PhotoSmart B109n, PhotoSmart B8500, PhotoSmart B8550, PhotoSmart B8553, PhotoSmart B8558, PhotoSmart C309 Series, PhotoSmart C510, PhotoSmart C5300, PhotoSmart C5324, PhotoSmart C5370, PhotoSmart C5373, PhotoSmart C5380, PhotoSmart C5383, PhotoSmart C5388, PhotoSmart C5390, PhotoSmart C5393, PhotoSmart C6300, PhotoSmart C6324, PhotoSmart C6340, PhotoSmart C6350, PhotoSmart C6375, PhotoSmart C6380, PhotoSmart C6383, PhotoSmart C6388, PhotoSmart D5400 Series, PhotoSmart D5445 (Q8422A), PhotoSmart D5460, PhotoSmart D5463, PhotoSmart D5468, PhotoSmart D7500 Series, PhotoSmart D7560, PhotoSmart Plus All-in-One, PhotoSmart Plus All-in-One - B209a, PhotoSmart Plus e-All-in-One, PhotoSmart Plus e-All-in-One B210a, PhotoSmart Plus e-All-in-One B210b, PhotoSmart Plus e-All-in-One B210c, PhotoSmart Plus e-All-in-One B210e, PhotoSmart Plus e-All-in-One Printer - B210d, PhotoSmart Premium Fax, PhotoSmart Premium Fax All-in-One, PhotoSmart Premium Fax All-in-One - C309a, PhotoSmart Premium Fax e-All-in-One, PhotoSmart Premium Fax e-All-in-One - C410a, PhotoSmart Premium Fax e-All-in-One - C410b, PhotoSmart Premium Fax e-All-in-One - C410e, PhotoSmart Premium Web All-in-One - C309n, PhotoSmart Premium e-All-in-One, PhotoSmart Premium e-All-in-One - C310 series, PhotoSmart Premium e-All-in-One - C310a, PhotoSmart TouchSmart Web All-in-One, PhotoSmart Wireless e-All-in-One Printer Series - B110a, PhotoSmart e-All-in-One Printer Series - B010a, PhotoSmart e-All-in-One Printer Series - B010b, PhotoSmart eStation - C510a, PhotoSmart eStation All-in-One, PhotoSmart 5512 e-All-in-One, PhotoSmart 5521 e-All-in-One, PhotoSmart 6510 e-All-in-One - B211a (CQ761A), PhotoSmart 6512 e-All-in-One - B211a (CQ763A), PhotoSmart 6521 e-All-in-One, PhotoSmart 7510 e-All-in-One - C311a (CQ877A), PhotoSmart 7515 e-All-in-One - C311a (CQ878A), PhotoSmart Premium All-in-One - C309g, PhotoSmart Premium e-All-in-One - C310b, PhotoSmart Premium e-All-in-One - C310c, PhotoSmart Wireless e-All-in-One Printer Series - B110c
You may return new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in Canada. Note that there are restrictions on some products, and some products cannot be shipped to rural destinations and po boxes.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Take 20% off your first order
Enter the code below at checkout to get 20% off your first order