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Remote locations are excluded from our free shipping. ALL ORDERS TO NL MUST CHOOSE SHIPPING
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
DeskJet 1110, DeskJet 1111, DeskJet 1112, DeskJet 2130, DeskJet 2131, DeskJet 2132, DeskJet 2133, DeskJet 2134, DeskJet 2136, DeskJet 3630, DeskJet 3631, DeskJet 3632, DeskJet 3633, DeskJet 3634, DeskJet 3635, DeskJet 3636, DeskJet 3637, DeskJet 3638
ENVY 4510, ENVY 4511, ENVY 4512, ENVY 4513, ENVY 4516, ENVY 4517, ENVY 4520, ENVY 4521, ENVY 4522, ENVY 4523, ENVY 4524, ENVY 4525, ENVY 4526, ENVY 4527, ENVY 4528
OfficeJet 3830, OfficeJet 3831, OfficeJet 3832, OfficeJet 3833, OfficeJet 3834, HP Officejet 3836, 4650, OfficeJet 4652, OfficeJet 4654, OfficeJet 4655, HP officejet 5200, OfficeJet 5220, OfficeJet 5230, OfficeJet 5252, OfficeJet 5255, OfficeJet 5258
You may return new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in Canada. Note that there are restrictions on some products, and some products cannot be shipped to rural destinations and po boxes.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Take 20% off your first order
Enter the code below at checkout to get 20% off your first order