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Remote locations are excluded from our free shipping. ALL ORDERS TO NL MUST CHOOSE SHIPPING
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
DesignJet 5940, DesignJet 5940XI, DeskJet 5740, DeskJet 5740XI, DeskJet 5743, DeskJet 5745, DeskJet 5748, DeskJet 5940, DeskJet 5940XI, DeskJet 6520, DeskJet 6520XI, DeskJet 6540, DeskJet 6540DT, Deskjet 6540XI, DeskJet 6550, DeskJet 6620, DeskJet 6620XI, DeskJet 6830, DeskJet 6830V, DeskJet 6840, DeskJet 6840DT, DeskJet 6840XI, DeskJet 6940, DeskJet 6940DT, DeskJet 6980, DeskJet 6980DT, DeskJet 6988, DeskJet 6988DT, DeskJet 9800, Deskjet 9800D, OfficeJet 6205, OfficeJet 7210, OfficeJet 7210V, OfficeJet 7210XI, OfficeJet 7310, OfficeJet 7310XI, OfficeJet 7410, OfficeJet 7410XI, PhotoSmart 2605, PhotoSmart 2608, PhotoSmart 2610, PhotoSmart 2610V, PhotoSmart 2610XI, PhotoSmart 2613, PhotoSmart 2710, PhotoSmart 2710XI, PhotoSmart 8049, PhotoSmart 8050, PhotoSmart 8050V, PhotoSmart 8050XI, PhotoSmart 8150, PhotoSmart 8150V, PhotoSmart 8150XI, PhotoSmart 8400, PhotoSmart 8450, PhotoSmart 8750, PhotoSmart 8750QP, PhotoSmart 8750XI, PhotoSmart 8753, PhotoSmart 8758, PhotoSmart B8300, PhotoSmart B8330, PhotoSmart B8338, PhotoSmart B8350, PhotoSmart B8353, PhotoSmart B8550, PSC 2350
You may return new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in Canada. Note that there are restrictions on some products, and some products cannot be shipped to rural destinations and po boxes.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Take 20% off your first order
Enter the code below at checkout to get 20% off your first order